FAQ

What products and/or services do you offer?

Crafted Charisma offers hand poured soy candles, wax melts, hand beaded bracelets. We also refurbish furniture and hand sew pet accessories. 

 

Do you offer shipping?

Yes, shipping is calculated by weight. Generally four candles are offered at flat rate $7.95

When can I expect my order?

Orders are processed and shipped within 3-5 business days. 

How can I contact you?

You may always email us carftedcharisma@gmail.com or send us a message on social media. 

How often do you restock?

Restocking is done depending on inventory. We generally restock every two weeks.

Where are you located?

Crafted Charisma is an online store. We do not have a physical location. 

Do you participate in pop ups?

Yes, we participate in events and pop ups as often as possible. You may follow us on social media or check our news page to stay up to date. 

Do you offer custom orders?

Yes, we offer custom orders. Please email us craftedcharisma@gmail.com 

Be specific as possible so that we are able to understand and provide you with a quote. 

Do you offer wholesale orders?

Yes, wholesale orders are always welcomed. Please email us with your request. 

Be specific as possible so that we are able to understand and provide you with a quote.

Do you accept returns?

Returns are accepted on damaged items. 

How can I cancel or change my order?

Orders can be changed within 12 hours of ordering. Cancellations are not permitted. 

Are there any specials?

First time online orders will receive 20% off by subscribing to our email list.